Alternatives to: Zendesk
Solutions
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Apache Answer
Apache Answer is a flexible, Open Source Q&A platform for teams and communities to share knowledge.
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Chatwoot
Chatwoot is an Open Source, omnichannel customer support platform that helps businesses manage conversations, build relationships, and delight customers at scale.
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🇪🇺 Crisp
Crisp is an AI-powered business messaging platform that centralizes communication, customer data, and knowledge to improve team efficiency and customer satisfaction.
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Escalation
Escalation is a web application designed to automate and manage the escalation of issues and requests within an organization, improving communication and response times.
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FreeScout
FreeScout is a free, self-hosted,and Open Source help desk and shared inbox application offering a powerful alternative to commercial platforms like Zendesk and Help Scout.
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🇪🇺 GLPI Network
GLPI Network Cloud is a professionally hosted, Open Source IT asset and help desk management solution offering various deployment options and support.
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GLPI
GLPI is a powerful, Open Source IT service management software for managing helpdesks and IT assets.
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HelpRealm
HelpRealm is a free SaaS support ticket system that simplifies customer support for businesses of all sizes.
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osTicket
osTicket is a free, Open Source help desk and support ticket system.
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Peppermint
Peppermint is a self-hostable, Open Source issue management and helpdesk solution that provides a cost-effective alternative to Jira and Zendesk.
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Survey (questionnaire)
GLPI is a powerful, Open Source service management software solution for efficient IT asset and helpdesk management.
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🇪🇺 Userlike
Userlike is an all-in-one customer communication platform that combines website chat, messaging apps, AI automation, and video calls to provide seamless customer support and enhance business efficiency.
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Zammad
Zammad is a freeand Open Source, web-based help desk and ticketing system for efficient customer support management.