ITFlow
ITFlow is an all-in-one PSA for MSPs, unifying client, contact, and asset management with ticketing and billing capabilities.
Description
ITFlow is a comprehensive, free,and Open Source platform designed for small Managed Service Providers (MSPs). It unifies various aspects of MSP operations, including client management, contact management, vendor management, asset tracking, license management, domain management, SSL certificate management, password management, documentation management, file management, network management, and location management. Furthermore, it incorporates ticketing and billing capabilities, providing a complete solution for managing clients and finances. A client portal offers self-service features for improved client engagement.
Features
Key features include comprehensive client documentation management (assets, contacts, domains, files, passwords, etc.), integrated accounting and billing functionalities (quotes, invoices, expenses), a client portal for self-service access to invoices, tickets, and quotes, and alerting for critical events like invoice due dates and domain renewals. ITFlow offers a freeand Open Source alternative to commercial PSA software, empowering MSPs with greater control and flexibility. The platform is designed to be user-friendly and intuitive, simplifying complex tasks.
Benefits
ITFlow streamlines MSP workflows by centralizing essential information and tools. It improves efficiency by reducing time spent searching for documents and managing disparate systems. The unified platform enhances client communication and service delivery. The Open Source nature promotes customization and community support. Cost savings are realized through the free availability of the software, reducing reliance on expensive proprietary solutions. ITFlow enables better financial tracking and management, leading to better control of invoicing, payments, and expenses. The integrated client portal increases client satisfaction through self-service options.
Links
- Open Source
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- European
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