Alternatives to: Zendesk
Solutions
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Apache Answer
Apache Answer is a flexible, open-source Q&A platform for teams and communities to share knowledge.
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Chatwoot
Chatwoot is an open-source, omnichannel customer support platform that helps businesses manage conversations, build relationships, and delight customers at scale.
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🇪🇺 Crisp
Crisp is an AI-powered business messaging platform that centralizes communication, customer data, and knowledge to improve team efficiency and customer satisfaction.
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Escalation
Escalation is a web application designed to automate and manage the escalation of issues and requests within an organization, improving communication and response times.
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🇪🇺 GLPI Network
GLPI Network Cloud is a professionally hosted, open-source IT asset and help desk management solution offering various deployment options and support.
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GLPI
GLPI is a powerful, open-source IT service management software for managing helpdesks and IT assets.
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HelpRealm
HelpRealm is a free SaaS support ticket system that simplifies customer support for businesses of all sizes.
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Peppermint
Peppermint is a self-hostable, open-source issue management and helpdesk solution that provides a cost-effective alternative to Jira and Zendesk.
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Survey (questionnaire)
GLPI is a powerful, open-source service management software solution for efficient IT asset and helpdesk management.
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🇪🇺 Userlike
Userlike is an all-in-one customer communication platform that combines website chat, messaging apps, AI automation, and video calls to provide seamless customer support and enhance business efficiency.
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Zammad
Zammad is a free and open-source, web-based help desk and ticketing system for efficient customer support management.